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GENERAL TERMS AND CONDITIONS
I. General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts concluded with us as the supplier (A Minimalist Home Private Limited Company) through the website www.riordesign.co / www.riordesign.eu Unless otherwise agreed, we reject the inclusion of the user's own terms and conditions.
(2) For the purposes of the following regulations, a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.
(3) The user agrees not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided without our express written permission. All product designs, product descriptions, product names, photographic images, content, text, and/or any other intellectual property displayed, shown, or otherwise contained on our website are the exclusive intellectual property of Rior Design / A Minimalist Home Ltd.
§ 2 Formation of Contract
(1) The subject matter of the contract is the sale of goods.
(2) By placing the respective product on our website, we make a binding offer to conclude a contract through the online shopping cart system under the conditions specified in the item description.
(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can call up the "shopping cart" using the corresponding button in the navigation bar and make changes at any time. After calling up the "Checkout" page and entering your personal data as well as payment and shipping conditions, the order data will then be displayed as an order overview. If you use an instant payment system (e.g., PayPal / PayPal Express, Amazon Payments) as your payment method, you will be redirected to the order overview page on our online store or to the website of the instant payment system provider. If you are redirected to the respective instant payment system, make the appropriate selection or enter your details. Finally, the order data will be displayed as an order overview on the instant payment system provider's website or after you have been redirected back to our online store. Before submitting the order, you have the option to review the order data again, to change it (also using the "back" function of your internet browser), or to cancel the order. By submitting the order via the corresponding button ("buy" or a similar designation), you declare the legally binding acceptance of the offer, whereby the contract is concluded.
(4) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out by email, in part, in an automated manner. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically guaranteed, and, in particular, is not prevented by SPAM filters.
§ 3 Individually Designed Goods
(1) The customer is obliged to provide us with the information, text, or files required for the individual design of the goods via the online ordering system or by email at the latest immediately after conclusion of the contract. Our specifications for file formats, if applicable, must be observed.
(2) You agree not to transmit any content whose content violates the rights of third parties (in particular copyrights, name rights, trademark rights) or violates existing laws. The user expressly releases us from any claims of third parties in this regard. This also applies to the costs of legal representation required in this context.
(3) We do not check the correctness of the content transmitted and assume no liability for errors.
§ 4 Right of Retention
§ 4 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are obligated to inspect the goods immediately upon delivery to check for completeness, obvious defects, and transport damage and to promptly notify us and the carrier of any complaints. Failure to do so will not affect your warranty claims under the law.
(3) 365-Day Product Warranty
Rior Design offers a 365-day warranty on purchased products for a period of 365 days from the date of purchase. Rior Design will repair or replace jewelry that meets certain criteria for a period of 365 days. To take advantage of this warranty, please contact our customer service at info@riordesign.com.
Natural materials, such as pearls or mother-of-pearl flowers, may have differences due to their natural origin, which do not constitute defects and are not covered by the warranty.
Examples not covered by warranty:
- Deformation of a ring due to manual operations.
- Damage caused by improper use (scratches, discoloration due to the influence of chemicals, water, makeup).
- Optical changes due to normal wear and aging.
- Dirt on the product.
- Natural wear and tear
The warranty is only valid once per item.
§ 5 Choice of Law, Place of Performance, Jurisdiction
(1) Irish law applies. In the case of consumers, this choice of law applies only to the extent that the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn (favorable principle).
(2) The place of performance for all services arising from the business relationship with us and the competent court shall be our registered office if you are not a consumer but a merchant, a legal entity under public law, or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is not known at the time of filing the action. The right to also appeal to the court at another statutory place of jurisdiction remains unaffected.
(3) The provisions of the United Nations Convention on Contracts for the International Sale of Goods expressly do not apply.
§ 5 Customer Service
Our customer service for questions, complaints, and objections is available on business days from Monday to Friday from 9:00 a.m. to 6:00 p.m. at the following address:
Email: info@riordesign.com
We are at your service.
§ 6 Special Agreements on Offered Payment Methods
(1) Payment via Klarna
In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
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Pay in installments: With Klarna's financing service, you can pay for your purchase flexibly with monthly installments of at least 1/24 of the total amount (but at least €6.95) or under the terms otherwise specified at checkout. For more information on paying in installments, including the general terms and the European standard information for consumer credit, please visit the website.
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Invoice: When you purchase on an account with Klarna, you always receive the goods first and always have a payment period of 14 days. The terms and conditions for invoicing are available here.
For more information and the terms of use for Klarna, click here. General information on Klarna is available here. Your personal data will be handled by Klarna in accordance with the applicable data protection regulations and as stated in Klarna's privacy policy.
Klarna Privacy Policy:
If you choose to use Klarna's payment services, you consent to the transfer of the data required for processing the payment and for identity and credit checks to Klarna.
In Germany, identity and credit checks may be carried out by credit agencies as stated in Klarna's privacy policy. You can revoke your consent to this use of personal data at any time toward Klarna.
(2) SEPA Direct Debit (Core and/or Business Direct Debit)
In the case of payment via SEPA core direct debit or SEPA business-to-business direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. The deadline for the pre-notification is reduced to 5 days before the due date. The customer is obliged to ensure sufficient funds are available in the account on the due date. In the event of a chargeback by the customer due to insufficient funds, the customer shall bear the costs incurred by the bank.
§ 7 Right of Retention, Retention of Title
(1) The right of retention can only be exercised if it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 8 Promotions / Offers
(1) Discount codes are valid only on items that have not been discounted.
If you decide to return part of an order that was purchased with a discount related to a specific quantity or minimum order value, the offer will be recalculated if the discount criteria are no longer met.
If part of an order that was purchased with a discount or offer is returned, the refund amount will be based on the minimum order value on which the offer was based. This way, the value of the discount will be adjusted accordingly, and only the amount related to the returned item will be refunded.
In the case of promotions that offer a discount for reaching a minimum order value or a certain quantity of items, the order value or the number of items must be achieved in a single order. Separate orders placed individually cannot be combined.
Discount codes cannot be combined.
A free product added to the order above a certain order value must be returned if a partial or complete return reduces the order value below the defined promotion amount, or it can be purchased at the original price.
§ 9 Returns
The customer is responsible for the direct cost of returning the goods. Further information is available in our cancellation policy.
II. Customer Information
- Identity of the Seller
Rior Design, of A Minimalist Home Limited, Ground Floor, 71 Lower Baggot Street, Dublin D02 P593, Ireland
Email: info@riordesign.com
Company number: 663697
Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at https://ec.europa.eu/odr.
- Information on the Conclusion of the Contract
The technical steps for the conclusion of the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions "Formation of the Contract" of our General Terms and Conditions (Part I).
- Language of the Contract, Storage of the Contract Text
3.1 The language of the contract is English.
3.2 We do not store the complete text of the contract. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically saved using the browser's print function. After we have received the order, the order data, the information required by law for distance contracts, and the General Terms and Conditions will be sent to you again by email.
- Essential Characteristics of Goods or Services
The essential characteristics of the products and/or services can be found in the respective offer.
- Prices and Payment Terms
5.1 The prices stated in the respective offers, as well as shipping costs, represent total prices. Prices include all components of the price, including all applicable taxes.
5.2 Shipping costs incurred are not included in the purchase price. These can be called up via an appropriately designated button on our website or in the respective offer, are displayed separately during the ordering process, and are to be borne by the customer unless free delivery is promised.
5.3 Any costs incurred for the transfer of money (transfer or exchange fees charged by banks) are to be borne by the customer if the delivery is made to a country outside the European Union, but the payment was initiated outside the European Union.
5.4 The payment methods available to you are indicated by an appropriately designated button on our website or in the respective offer.
5.5 Unless otherwise stated in the individual payment methods, payment claims arising from the concluded contract are due for payment immediately.
- Delivery Terms
6.1 The delivery terms, the delivery date, and any existing delivery restrictions can be found in an appropriately designated button on our website or in the respective offer.
6.2 If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the sold item during shipment does not pass to you until the item is delivered to you, regardless of whether the shipment is insured or not. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise designated to carry out the shipment.
- Legal Liability for Defects
Liability for defects is governed by the provisions "Warranty" of our General Terms and Conditions (Part I).
8. SMS
By consenting to A Minimalist Home Ltd / Rior Design's SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.
Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.
You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at info@riordesign.com for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.
You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy: https://riordesign.eu/policies/privacy-policy to determine how we collect and use your personal information.
Last updated: November 23, 2024.